- Be present at the computer of issue
- Computer must have internet access
- If you do not have internet access, please contact your IT
- If internet access is not permitted or accessable, technical support may still be handled by phone (Proceed only to step #2)
- You must have permission to download and install web & desktop applications
- If you do not have correct permissions or unsure, please contact your IT
Once all prerequisites have been met, continue to step #: 2
Contact TDR Technical Support
Tel: +1(530) 226-9353
Please inform the TDR technical staff member of your issue, notify the TDR technical staff member that you're on Direct Connection page step #: 2 .
Wait for TDR technical staff to direct you to step #: 3 .
TDR technical staff may resolve your issue or anwser your question without Direct Connection
Select Assigned Room